Sri Lanka’s leading integrated financial services provider, HNB FINANCE PLC, has entered into a partnership with HNB General Insurance Ltd (HNBGI), making it easier and faster for HNB FINANCE customers to obtain general insurance policies required for most of the company’s offers.
A Memorandum of Understanding (MoU) recently signed by the two companies strengthens their ties, and also allows HNB FINANCE clients to obtain not only fire and motor policies, but all other general insurance policies offered by HNBGI without even having to leave the premises of HNB FINANCE. . This partnership ensures that the process of obtaining the necessary insurance policies will be both more convenient and faster, further improving the overall customer experience.
“At HNB FINANCE, we always introduce and support initiatives that undoubtedly enhance our customer experience, especially through partnerships with reputable organizations such as HNB General Insurance,” said Chaminda Prabhath, Managing Director and CEO of HNB FINANCE PLC. “The uniqueness of this type of partnership is the seamless enhancement of synergies and strengths that we benefit from being part of one of Sri Lanka’s largest financial services conglomerates: HNB Group.
“We are indeed honored to be a partner in this endeavor, and have no doubt that by joining forces through this MoU, an enhanced and exceptional proposition could be provided to all HNB Finance clients. “, said Sithumina Jayasundara, CEO of HNB General Insurance. who added, “At the core of our strategy at HNBGI is customer focus, which translates into a superior product offering as well as improved service delivery. To this end, the Company continues to continuously infuse new technologies that enable multi-channel customer interaction while also investing in the development of our people. The company also has a robust claims management process through which payment of claims is made promptly, which provides great convenience to the customer. In fact, Global Banking and Finance Review has recognized HNBGI as the Best Insurance Company Claims Management Team – Sri Lanka in 2022. Therefore, I am sure this MoU will be the start of many great things. coming “.
